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From: Manta Tip of the Day <manta@emails.manta.com>
Date: Thu, 28 Mar 2013 09:24:00 -0600
Subject: How to Make an Effective Guarantee
To: guyperea@gmail.com
Manta Tip of the Day: Thursday, March 28, 2013
How to Make an Effective Guarantee
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How to Make an Effective Guarantee
Guarantees should be short, clear, direct and meaningful. Don't
guarantee something your customer already expects, like quality
service, or something you can't deliver, like finishing a job in an
impossible timeframe. Most importantly, should your customer cash in
on your guarantee, honor it with a smile!
Weigh in: What guarantee does your business provide?
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5 Guarantee No-No's
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